Delivery Policy for Lumaderm
At Lumaderm, we are committed to providing efficient and reliable delivery services to ensure that your product purchases reach you in a timely manner. Please review our delivery policy below:
Order Processing:
Orders placed before 14:30 will be processed on the same day.
Parcels are expected to be ready for dispatch by 15:00, unless otherwise arranged.
Delivery Timeframe:
Customers can expect their orders to be delivered within 1-5 business days from the date of dispatch.
If Saturday or public holiday delivery service is required, please ensure that the waybill is clearly marked to facilitate special arrangements.
Weight Limitation:
Our delivery service is cost-effective for consignments weighing not exceeding 2kg in actual or volumetric mass.
Additional Information:
For any special delivery requests or urgent shipping needs, please contact our customer service team to make suitable arrangements.
Shipping fees may vary based on the delivery location and selected shipping method.
We aim to provide a seamless and satisfactory delivery experience for all our customers. Should you have any questions or require further assistance regarding your delivery, please do not hesitate to reach out to our customer service team.
Thank you for choosing Lumaderm for your skincare product needs.